Consulting services

Our consulting and training services are concentrated on the following fields

Increasing organization's efficiency and effectiveness

• Analysing the production effectiveness and assisting with improvement projects, including lean projects
• Analysing Costs of Poor Quality (CoPQ) and Management effectiveness
• Raising production efficiency
• Conducting lean production trainings and consultation projects
• Conducting lean six sigma trainings and projects
• Assisting in process mapping and analysis and related cost reduction and other improvement projects
• Conducting Business Process Analysis and Reengineering (BPR)

 

Developing management systems in accordance with international requirements

• Quality management systems (ISO 9001, ISO 13485, ISO /TS 16949, IATF 16949, etc.) 
• Environmental Management systems (ISO 14001, EMAS)
• Occupational Health and Safety Management Systems (OHSAS 18001, EVS 18001, ISO 45001)
• Food Safety Systems (ISO 22000; FSSC 22000, IFS, BRC, HACCP etc)
• Integrated Systems (ISO 9001, ISO 13485, ISO 14001, EMAS, ISO 45001, OHSAS 18001, IATF 16949, ISO/TS 16949, ISO 22000, FSSC 22000, BRC, IFS, ISO 27001, ISO 28000, ISO 50001, ISO 55001, etc.)
• Obtaining the right to use CE-marking
• Developing production control systems
  
• Developing FSC and PEFC based Chain of Custody systems
• Assisting to develop the customer service standards and customer complaints handling system based on ISO 10002 standard guidelines
• Support / aftercare services related to development of Management system
• Implementation of the Excellence Award based methods for self assessment and development of the managerial excellence, support to apply for the Excellence Award or Estonian Quality Award;
• Supporting usage of Self-Assessment techniques and to run Self-Assessments;
• Preparation and conduction of internal audits

 

Development of strategy and strategic development plans

• Preparation of Strategic and Export plans
• Implementation of Balanced Scorecard (BSC) principles
• Assisting to prepare the applications and develop required plans and documents related to the product and technology development, technology investment, export marketing plans and other EU support programs

 

More detailed information is available in our web in Estonian language. If you have any questions we are eager to answer. Please contact us.